Privacy Policy


Your privacy is important to us and Urban Equipment is committed to ensuring your privacy is protected. The Privacy Policy sets out how we use and protect any information that you give Urban Equipment when you use this website. We may change our policies and this Privacy Policy from time to time by updating this page. Urban Equipment reserves the right to modify this agreement at any time.

The information you provide us via the sign up form and/or website subscription is used in an email list. Submission of your email address and other details shall be deemed to constitute permission to communicate with you using those details.

We may collect the following information:

Email subscription:
• Name;
• Date of Birth;
• Contact information;
• Demographic information such as postcode;
• Any preferences you tell us about; or
• Gender.

Website subscription:
• Name;
• Date of Birth;
• Contact information;
• Demographic information such as postcode;
• Gender;
• Billing address;
• Shipping address; and
• Order history.

What we do with the information we gather:
• Internal record keeping;
• Improving our products and services;
• We may periodically send promotional emails and new products, special offers and other information we may think you may find interesting using the email address you have provided,
• We may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customize the website according to your interests.

Online Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A majority of our web pages uses 'cookies' which is a small file that asks permission to be placed on your computer’s hard drive. A cookie helps us to remember who you are, enables us to identify new or existing visitors, and provides additional benefits to you such as retaining products added to the cart the last time you visited. Cookies allow web applications to respond to you as an individual. You can set your browser to notify you when you receive a cookie, giving you the change to decide whether or not to accept it.